Vacancy for Information and Communication Technology (ICT) Manager

Drobo Community Bank Plc is seeking suitably qualified applicants for the position of Information and Communication Technology (ICT) Manager.

ROLE SUMMARY
To enhance operations of the Drobo Community Bank (DCB) by facilitating and implementing business software solutions and providing support to end-users.

KEY RESPONSIBILITIES

• Provide maintenance and support of business application systems of the bank to ensure timely rollout for use by the bank.
• Train staff on business systems to ensure users can effectively run the systems.
• Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the bank’s requirements
• Resolve all IT incidents logged by staff and escalate unresolved issues to ARB Apex to ensure they are addressed
• Provide support to users of software and applications used by the Drobo Community Bank
• Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
• To perform any other tasks that may be assigned by the Chief Executive Officer.

QUALIFICATION REQUIRED & EXPERIENCE

• A degree in Computer Science/Information Technology or a related field from a recognized University
• At least five (5) years post-qualification experience in a similar environment
• A relevant Master’s or professional qualification will be an added advantage

KNOWLEDGE AND SKILLS REQUIRED

• Working knowledge of IT tools and databases
• Proficient in the use of Microsoft Technologies
• Excellent working knowledge of the core banking software, preferably Temenos T24, with at least 4 years’ experience
• A working knowledge in cyber security
• Excellent networking skills
• Good communication skills, both written and verbal
• Strong analytical mind
• Excellent problem-solving skills
• Good facilitation skills
• Ability to work to strict timelines
• Proficient in the use of MS Office Suite.

LOCATION: Drobo